FAQ


Everything you need to know about our vintage pieces and your order.

GENERAL

What makes your pieces vintage?

Our collection is made up of carefully selected pre-owned
and vintage clothing pieces. Each item is chosen for its
character, style, quality and uniqueness.

Are all your pieces unique?

Most of our pieces are available in very limited quantities,
and many are completely one of a kind. Once a unique piece
is sold, it may not come back.

Do vintage pieces show signs of wear?

Some pieces may show small signs of age or previous wear.
These details are part of the character of vintage clothing.
We always try to mention important imperfections in the
product description.

PRODUCTS

How do I know if an item will fit me?

We recommend checking the measurements provided on each
product page and comparing them with a similar item you
already own.

Are the product photos accurate?

Yes. We photograph our pieces as accurately as possible.
However, colours may appear slightly different depending
on your screen.

Will a sold item be restocked?

Vintage pieces are often limited or one of a kind, so
restocks are not guaranteed. Keep an eye on our New Drop
for new finds.

ORDERS & SHIPPING

How long does it take to process my order?

Orders are usually prepared within 1–3 business days.
You will receive shipping information once your order
has been dispatched.

Can I track my order?

Yes. Once your order has been shipped, you will receive
tracking information. You can also use our Track Order
page to check your shipment.

Can I change or cancel my order?

If you need to make a change or cancel your order, contact
us as soon as possible. We will do our best to help before
the order is shipped.

RETURNS

Can I return my order?

Please visit our Returns page for detailed information
about eligibility, conditions and the return process.

How do I start a return?

Contact us before sending your item back. We will provide
you with the necessary instructions for your return.

STILL HAVE QUESTIONS?

 

 

We’re always happy to help.